THE BLOG
For most of us in this niche of the retail industry, we’re empowered by passion. We love almost every facet of our jobs: the look on a...
Retailers can often find themselves in a vicious negative cycle. Because they can’t find quality employees, they lower the standard and hire...
Napoleon Hill, author of “Think and Grow Rich” developed a brilliant business building idea decades ago. The concept is commonly known...
You can’t deny the facts: women are becoming more and more active. Take cycling, for example: in the 2014 U.S. Bicycling Participation Study,...
For the past few months in this newsletter we’ve been talking in detail about the ideal customer shopping experience in retail. If...
We all like to think our businesses are emotionally compelling and that we get to create experiences for our customers, be that a youngun’s...
“Mindfulness.” That’s the first word Eric Anderson proposes when asked to define customer service. Anderson is owner, along with...
When it comes to big, overwhelming projects—like, say, succession plans—the hardest part is getting started. Where do you even begin?...
At the Mann Group, our client mix is equally divided between Retailers and Brands who sell to Retailers. This puts one group of people squarely in...
Some retailers just get it. It’s about creating a culture—the kind of atmosphere that employees are proud and excited to support, with...
As retail shifts and changes in the 21st century, many brick and mortars are considering new forms of retail, including mobile storefronts housed...
As specialty retailers and manufacturers, it’s integral we all remember to represent the value of our product. If we’re selling a...
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